Profile Summary

AKS-focused DevOps and Site Reliability Engineer with 15+ years of experience building and managing secure, scalable, and highly available Azure platforms. Skilled in Kubernetes (AKS), Helm deployments, Terraform, Bicep, Docker, and CI/CD pipelines using Azure DevOps and GitHub Actions. Experienced in monitoring and observability using Prometheus, Grafana, Splunk, Dynatrace, and Azure Monitor. Strong knowledge of DevSecOps, GitOps, RBAC, Azure Key Vault, ArgoCD, and Flux. Proven ability to improve platform reliability, automate infrastructure, handle production incidents, and lead cross-functional teams in enterprise environments.

15+ Years in SRE 8+ Years in DevOps 10+ Years in Azure 6+ Years in AKS 1+ Years in AI

Professional Experience

DevOps Lead
Jan 2017 - Present
Applied Information Sciences, Hyderabad
GEICOWindcreekWTWFM
  • Led DevOps & SRE delivery for large-scale Azure SaaS applications across enterprise clients.
  • Designed, deployed, and operated production AKS clusters with upgrades, scaling, backups, and day-2 reliability operations.
  • Implemented multi-environment IaC using Terraform and Bicep with reusable modules, workspaces, and remote state best practices.
  • Collaborated with development teams to containerize workloads and standardize Kubernetes manifests and Helm charts.
  • Implemented observability and alerting with Prometheus, Grafana, Splunk, and Dynatrace to improve platform visibility.
  • Enforced Kubernetes security controls including RBAC, policy guardrails, and secure secret management practices.
  • Led on-call incident response and reliability improvements, reducing MTTR for production services.
  • Implemented GitOps delivery workflows using ArgoCD and Flux, standardizing Helm chart-based deployments across AKS environments with automated sync, rollback, and drift detection.
  • Architected multi-region highly available Azure environments and led on-premises to cloud migration initiatives.
Senior Server Administrator
Dec 2015 - Jan 2017
NTT Data Global Delivery Services, Bangalore
Morgan Stanley
  • Supported enterprise cloud and hybrid infrastructure operations with a strong focus on Azure
  • Implemented monitoring and alerting standards to improve early detection of service degradation
  • Handled incident triage, escalation, and service recovery activities while maintaining SLA
  • Managed IIS-hosted applications across virtualized and cloud environments
  • Performed performance tuning and reliability optimization for critical workloads
  • Collaborated with application, database, and infrastructure teams to resolve cross-stack issues
System Administrator
May 2011 - Dec 2015
Pike Solutions, Hyderabad
EDF EnergySECUOmega
  • Administered on-premises Windows Server environments and IIS-hosted applications
  • Supported Linux servers and AWS-based workloads, handling day-to-day operations, troubleshooting, and service restoration.
  • Executed server patching, OS upgrades, and preventive maintenance to keep infrastructure secure
  • Managed Active Directory, user provisioning & group policy updates.
  • Monitored system health, capacity, and performance
  • Coordinated with network and application teams during major incidents
  • Delivered 24x7 production and infrastructure support
Sai Swarup Puvvada Resume Page 1 of 2

Core Skills

Cloud Architecture

  • Microsoft Azure (IaaS, PaaS)
  • Azure App Services
  • Azure Functions
  • Azure API Management
  • Azure Networking & VNet
  • Azure Landing Zones
  • Multi-Region Architecture
  • Cost Optimization
  • AWS & GCP (Exposure)

DevOps & CI/CD

  • Azure DevOps
  • GitHub Actions
  • CI/CD Pipelines
  • YAML Pipelines
  • Release Automation
  • Git & Branch Strategies
  • Artifact Management
  • Environment Gates & Approvals

SRE

  • SLA / SLO / SLI
  • Incident Management
  • Root Cause Analysis
  • Chaos Engineering
  • Disaster Recovery
  • On-Call Operations
  • Runbook Automation
  • MTTR Reduction

Observability

  • Prometheus
  • Grafana
  • Splunk
  • Dynatrace
  • Azure Monitor
  • Azure Application Insights
  • Log Analytics Workspace

Containers & AKS

  • Docker
  • Kubernetes (AKS)
  • Helm Charts
  • ArgoCD & Flux (GitOps)
  • Kubernetes RBAC

IaC

  • Terraform
  • Bicep
  • ARM Templates
  • Remote State Management
  • Ansible

DevSecOps & Sec

  • GitHub Advanced Security
  • Secret Scanning & Dependabot
  • Azure Key Vault
  • RBAC & Policy Guardrails
  • Compliance & Audit

AI & MLOps

  • Azure AI Services
  • Azure OpenAI
  • GitHub Copilot
  • AI-assisted Automation
  • AI-driven Incident Insights
  • MLOps Concepts

Automation & Scripting

  • PowerShell
  • Python
  • Azure CLI & kubectl
  • Bash Scripting

Professional Timeline

A timeline of growth from foundational engineering to AI-enabled platform leadership.

  • 2011Joined Pike Solutions as Windows Admin
  • 2015Joined NTT DATA with Azure skill
  • 2017Joined AIS, Stepped into Devops
  • 2020Expanded AKS and SRE platform expertise
  • 2025Advanced AI-enabled DevOps transformation

Awards

Sai Swarup Puvvada Resume Page 2 of 2
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